WHAT IS REMOTE IT SUPPORT?
During the confined situations that we experience today, Remote IT Support has become more widespread than ever.
Remote IT Support for small & medium business is the fastest way to resolve IT Problems from practically anywhere in the world. Just a stable internet connection and remote software that can assist with any small issues that may arise.
Our remote connections are secure and encrypted making our service absolutely safe.
Bluebird Holdings focus is being an outsourced IT service provider and we utilize remote IT services as an alternative source for an on-site IT Technician. Additionally, we have IT solutions available to provide and manage your entire IT Infrastructure (local and cloud) remotely.
We are able to provide managed IT support for Servers and Network systems and can remotely resolve most basic, common and complex problems in less time than it would take if we had to resolve the problem on-site.
Our Onsite support would be affective to address hardware issues, perhaps the most tangible benefit of onsite IT support is its role in solving hardware issues. Remote support is great for software or operating system issues, but when a server, PC or physical device needs attention, technical assistance will be sent out to deal with the issues on hand.
What is IT maintenance?
Maintaining IT systems at regular intervals by performing certain essential maintenance tasks. As each customer has unique requirements. There are some computer hardware maintenance and servicing tasks which most customers require. To ensure that their systems are running securely and efficiently. Automated systems and procedures are implemented to ensure that most of these tasks are done with minimal or no user intervention. For instance, performing regular IT maintenance updates on anti virus and Windows security.
IT Maintenance
When performing essential computer system services regularly, you can greatly reduce the amount of computer downtime. Since it ensures that productivity levels are not hampered by unforeseen computer problems. In fact regular servicing can prevent computer problems from happening.
Why is preventive IT maintenance services important for a business?
Most businesses in today’s technology-focused world rely on their IT systems for effective operation. Including the simplest tasks, such as sending a quotation or printing an invoice, are done on a computer. Therefore any downtime on your IT systems could bring your business to a grinding halt. You can no longer overlook, not properly maintaining your IT systems. Since IT systems are an integral part of our everyday business processes.


